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NEWS ROOM
Cliff McElroy
Vice President Enterprise Solutions
Datec.
“
We at Datec. offer, installation, administration, upgrade and LAN/WAN design
services. Our typical projects range from state-of-the-art data communications
solutions to simple computer or peripheral service. Since 1975, we have
grown and evolved from a teletype and printer repair shop into an enterprise
technology solution provider.
“
We rely on APC to help support the technology solutions we offer our
customers. Our involvement usually starts in the data center and we often
branch out to support our customer in various application areas. APC
has an excellent reputation for product quality and we have a first-rate
relationship with their sales and support team.
“
APC’s new InfraStruXure™ technology continues to demonstrate
APC’s willingness to address customers’ data center concerns
and issues. APC’s response to the rapid advancements in IT is embodied
in the InfraStruXure solution. The modular, highly manageable components
of the system, which run parallel in racks with the most modern servers,
offer the power, cooling and mobility benefits that data center and facilities
personnel require. Our InfraStruXure customers are protecting everything
from Telco, Web, core database and ERP solutions as well as high availability
Hot/Cold backup sites.
“
Our customers are impressed with APC’s ability to solve security
and environmental challenges with fewer products to manage and a smaller
footprint to work in. By integrating power, rack and cooling solutions,
APC has reduced the dependency on outside suppliers and contractors that
can often lead to increased installation, operating and repair costs.
Additionally, InfraStruXure’s rack-level power/environmental monitoring
avoids branch circuit overloads that result in unforeseen downtime, and
the rack-optimized design is space efficient.
“
InfraStruXure has helped to make power and cooling requirements a part
of our conversation with customers. These were conversations they used
to have with general contractors. Therefore, our value in the eyes of
the customer has increased. The ability to expand business within our
own customer base by cross selling is also an important benefit of being
a certified InfraStruXure reseller. We’ve been able to increase
our customer’s vision horizontally. InfraStruXure has added server,
tape library, backup and restore services, storage and networking opportunities
to our revenue stream.
“
Combining Datec expertise and service with APC innovation and reliability
has given us a tremendous competitive advantage over some of APC’s
traditional competitors in the data center space. InfraStruXure solves
IT challenges in a way others haven’t yet begun to think of. Offering
InfraStruXure has enabled us to differentiate ourselves in the marketplace
with a revolutionary solution whose core components are proven APC technologies,
tightly integrated and pre-engineered to decrease human error and reduce
repair time. Our offer of innovative, quality power management combined
with our personal service and attention is a tough juggernaut for our
competition to beat.
“
We also recognize that, as an APC certified reseller, we can rely on
APC’s local support and service. APC is extremely responsive and
is committed to assisting us in completing projects for our customers
and in helping us to close business.”
12/10/2003
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