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Warranty Hardware Services
Datec places a high priority on supporting
the IT environments of our customers. Datec boasts a world-class service
and support team that provides expert hardware maintenance services to
our clients. Our HP and IBM-certified technicians are highly trained in
output, client and server technologies and have years of experience in
supporting our client's diverse IT landscape.
Datec backs our service force with a network of resources that keeps
information, service and parts accessible at a moment's notice. Whether
on-site or remote, a Datec team of specialists stands ready with
expert assistance and proactive support.
Annual Hardware Agreements to include:
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Same day and next day onsite parts and repair technicians
• Pre-configured hardware—reduces system downtime
• Top quality replacement parts
• Pre-ship exchange program on peripherals
Options available:
Depot maintenance plans
• Lowest cost option with Datec handling all of the shipping arrangements
FSMA (full service maintenance agreements)
• One yearly price to cover all of your repair needs billed yearly, quarterly
or monthly.
• Provides cost certainty for operational budgeting
SAP (service advantage plus) Contracts
• Prepaid service credits at discounted rates
• Use your SAP for any type of maintenance you require from PCs to printers
• Parts are discounted on the SAP contract
Time and material repairs
• Fair rates and good service
• Fast response—often same day
Warranty authorized for:
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